1. Create a customer profile database for your own business or a home and office…

1. Create a customer profile database for your own business or a home and office delivery-and-pickup dry cleaning service containing at least 20 data fields. Which five questions would you ask every customer?

2. Describe a business that you deal with as a customer. Describe the customer service at this business. What do you like or dislike about it? How could it be improved?

 

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